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Do you need health insurance for ambulance cover? 

Even if you're young and healthy, you might still want ambulance cover – we talk through the options.

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Last updated: 04 September 2024
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Checked for accuracy by our qualified fact-checkers, verifiers and subject experts. Find out more about fact-checking at CHOICE.

Even if you don’t have private health insurance, you don't need to worry about copping a bill for tens of thousands of dollars if you get hit by a bus or need your appendix out.

Medicare covers emergency care in a public hospital. But Medicare does not cover ambulance transportation to the hospital.

In some states, the state government covers the cost of ambulance trips. In others, you'll need to pay for coverage – either through an ambulance subscription or a health fund (or be left out of pocket if you need an ambulance). For expert guidance finding a policy that matches your needs, compare your health insurance options.

Do you need ambulance cover?

A trip to hospital in an ambulance can easily cost about $1000, depending on how far away you are from the nearest hospital. 

But if it's just ambulance cover you're concerned about, you may find you're already covered by your state government, or that a state ambulance subscription service might offer the best value. Your options depend on where you live:  

  • Tas and Qld – ambulance trips are covered by the state governments. (Tasmanian residents are currently not covered for emergency ambulance trips if they travel in Qld or SA, while Queensland residents are covered in all states).
  • NSW, ACT and Perth metro area (including Fremantle and Armadale) – ambulance cover is only available from health insurance funds.
  • NT, SA, Vic and rural WA – ambulance cover is available with your health insurance or by subscribing to your state ambulance service.

If you're a pensioner or concession card-holder, you may be entitled to free ambulance cover – check with your state ambulance service.

What you need to know about ambulance cover with your health insurance

If you get ambulance cover with your health insurance, you need to know that you'll often only be covered for emergency ambulances. You may not be covered for:

  • ambulance officers treating you 'at the scene' if you don't need to get taken to hospital
  • non-emergency transfer to hospital (for example, for ongoing treatment)
  • more than one trip per person, or two per family per year
  • evacuation by air or sea ambulance – sometimes only road ambulance is covered.

Are ambulance subscriptions the best option?

In some states, instead of taking out health insurance, you can take out a membership with your state ambulance service which covers you for ambulance transport. Ambulance subscriptions often don't have the same restrictions as private health insurance policies.

Extras insurance may offer a refund for an ambulance service subscription – depending on the policy, you may be entitled to a 60% refund, for example. But there's no health insurance rebate on state ambulance subscriptions, as there is on private health insurance.

Ambulance-only insurance cover 

If you don't need private health insurance, there is another way to get covered for ambulance. 

Several health insurers, including Medibank and Bupa, offer ambulance-only cover. This doesn't cover you for treatment in hospital – only for the transportation there by ambulance.

But it is a lot cheaper than health insurance and the cover conditions for ambulance can also be better. Ambulance-only cover is:

  • a good option in ACT, NSW and metropolitan WA where you can not get a subscription with a state ambulance service 
  • a way for Tasmanian residents travelling to NSW, SA or Qld to get cover for ambulance trips, as they aren't covered by their state ambulance service when travelling in those states
  • not needed by Queensland residents, who are covered Australia-wide by their state government
  • worth comparing with an ambulance subscription in the NT, SA, Vic and regional WA, if all you want is cover for ambulance trips.

Ambulance-only cover also attracts the health insurance rebate. But it does not help you avoid Lifetime Health Cover loadings or the Medicare Levy Surcharge – you need hospital cover for that. Find out more about hospital insurance.

Compared: Ambulance-only insurance vs ambulance subscriptions

In Victoria and Western Australia an ambulance subscription is the cheapest option while in South Australia and the Northern Territory, the Bupa emergency-only ambulance cover is cheaper (for a family). 

But ambulance subscriptions usually also cover some non-emergency ambulance transport, so you need to make sure you get the cover you need.

Ambulance cover options*

NT 

SA

VIC

WA

Subscription

$143

$198 (A)

$107

(B)

Medibank 

$190

$214

$162

$162

Bupa emergency 

$116

$146

$116

$146

Bupa premium 

$304

$349

$325

$191

Table notes: *For a family for 12 months. Some ambulance services give discounts for subscriptions of two or more years. Medibank and Bupa premiums are after the health insurance rebate. 

(A) $198 for cover in SA, $234 for cover in SA and interstate.

(B) Ambulance subscriptions available in rural WA only; $107 if you live south of the 26th Parallel and $141 if you live north of it, or somewhere serviced by Country sub-centres such as Kalgoorlie, Broome or Albany. See the St John Ambulance website.

Ambulance services in your state or territory

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