enter value/s in increments of 1 between 0 and 0
Recommended products
Member only
This test score is for members only. Join now to unlock our expert results.
Join nowAlready a member? Log in now
Online store
Some stores you can only access online, and some have a brick-and-mortar store in addition to this.
Physical store
Some stores you can only visit in person, and some have an online store in addition to this.
Shop Ethical rating
Shop Ethical rates the environmental and social impact of the company using independent sources. Ratings range from A for the best to F for the worst. N/A means not applicable, where there is not enough information on the ethics of a company to assign a rating.
Nationally available
Overall score
This score is based on the experiences of more than 5000 survey respondents who bought appliances or electrical products from retailers in Australia in the past 12 months.
enter value/s in increments of i between 59 and 89
Range of products and brands score
These scores will differ based on what you see instore or online.
enter value/s in increments of i between 51 and 87
Value for money score
Based on how respondents ranked stores for value, either instore or online, across the various options in Australia.
enter value/s in increments of i between 65 and 84
Customer service score
This score refers to the customer service you get instore only, not online.
enter value/s in increments of i between 48 and 88
Delivery score
This score refers to delivery either through an online order or through an instore order.
enter value/s in increments of i between 56 and 90
After-sales service score
This score refers to the after-sales service customers experience, whether instore or online.
enter value/s in increments of i between 35 and 91
Website ease of use score
This score refers to how easy it is to use the retailer's website when making a purchase.
enter value/s in increments of i between 67 and 84
Payment options online score
This score is based on the number of options the online vendor gives you to pay.
enter value/s in increments of i between 69 and 82
Returns process online score
This score looks at what the returns process is like when you have to return a product you bought online.
enter value/s in increments of i between 56 and 77
Included in this review
- Deals Specials and Discounts
- Level of details on products
- Nationally available
- Number of respondents
- Online customer service
- Store appearance and layout
- Range of products and brands score
- Value for money score
- Customer service score
- Delivery score
- After-sales service score
- Website ease of use score
- Payment options online score
- Returns process online score
- Overall score
- Recommended
- Shop Ethical rating
- Carbon neutral